Eastwood Town Council has defended a rule change about how members of the public can ask questions at its meetings.
People now have to write to the council three days prior to the meeting with their questions – in a bid to help councillors prepare better responses to questions asked.
But Brian Fretwell warned councillors he thought the changes could isolate pensioners who could not write, could not walk to the town council office to drop a letter off, or afford a phone call to ring in.
He was also angry the council advertised the new rule in the Advertiser two days ahead of the next meeting, which did not give people enough time to meet the new requirements.
But mayor Ken Woodhead hit back saying the new rule was advertised on the website and on noticeboards well in advance of the meeting.