Despite having its own ambulance station, paramedics in Eastwood are failing to hit target times for reaching incidents.
East Midlands Ambulance Service is supposed to attend the most serious emergency calls within eight minutes at least 75 per cent of the time.
However in Eastwood they only hit this target 50 per cent of the time when responding to 565 emergency calls.
Figures for the last financial year 2013/14 show people having heart attacks and strokes the town were left waiting for longer than in other parts of the county.
EMAS say that response times are getting better and plans are in place to make further improvements.