Investigation into care home death

Giltbrook Care Home, Nottingham Road, Giltbrook.
Giltbrook Care Home, Nottingham Road, Giltbrook.

A police investigation is under way in to a woman’s death at a Giltbrook care home.

The Care Quality Commission (CQC) went to inspect the home in Nottingham Road following the incident, and has now declared it inadequate - the lowest possible rating.

The care home has been put into special measures and has six months to improve or will face closure.

Nottinghamshire County Council has decided to suspend its contract because of its concerns.

The police confirmed they have been investigating the death since January, but gave no further detail.

In the report published on March 23 after an unannounced visit on January 31, the CQC inspectors wrote: “The provider notified us of an incident following which a person using the service died. This incident is subject to a criminal investigation so this inspection did not examine the circumstances of the incident. However, the information shared with CQC about the person’s death indicated potential concerns about the quality of care and the management of risk. This inspection examined those risks.

“People were not always safe because their risk assessments and care plans did not provide enough information to ensure staff knew how to keep them safe.

“When accidents and incidents had occurred, lessons had not always been learnt and improvements had not always been made.

“Not all staff had had the training they needed. There were gaps and inconsistencies in some care plans. People’s privacy and dignity was not always respected.”

They noted that the premises were clean, people were protected from abuse, satisfied with the food and had good rapport with the staff.

The CQC inspected the home on August 17 last year and said it required improvement, but in the latest inspection said things had got worse.