Eastwood care home celebrates 'good' rating after tough year

Dedicated staff and residents at an Eastwood care home are celebrating a ‘good’ inspection rating after a challenging year of Covid-19 restrictions.

Wednesday, 5th May 2021, 2:49 pm
Staff members outside Alexandra House care home in Eastwood.

Alexandra House Nursing Care Home was rated as 100 per cent ‘good’ following a recent inspection by the Care Quality Commission (CQC).

The care home, in Wroughton Court, achieved ‘good’ status in the five key standards of CQC assessment: safe, effective, caring, responsive and well-led.

In the report, the CQC said: “People told us they felt safe.

Alexandra House

“Staff had training in safeguarding and were aware of how to deal with any concerns.

“People and relatives we spoke with felt supported by the manager.”

It has been a tough year, with care homes hit hard in many ways by the Covid-19 pandemic.

Lorraine Abbiss, care home manager at Alexandra House, said receiving the rating was a breath of fresh air after the events of the past 12 months.

She said: “I’m very proud of our team. The last year hasn’t been easy, but together as a unit we have provided a safe and consistent service, supporting those most vulnerable while maintaining our very high standards of care.

“We welcomed the inspection to illustrate and demonstrate how our care and essential processes and procedures are not only safe but delivered in the skilled and professional manner you would expect.”

To mark the occasion, staff and residents enjoyed an afternoon tea with a special homemade gateau.