Former Wilko chair ‘devastated’ by company’s collapse

The former chair of Wilko has said she was ‘devastated’ by the collapse of the Nottinghamshire-based business while facing questions over how it failed.
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Lisa Wilkinson, granddaughter of the founder James Wilkinson, also said the loss of the company had ‘let people down’.

She appeared before a House of Commons Business and Trade Committee on Tuesday, November 28, which heard from former Wilko executives.

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The committee of 11 MPs is examining the loss of the firm to learn lessons from its failure.

Wilko stores in Mansfield and Sutton closed after the company collapsedWilko stores in Mansfield and Sutton closed after the company collapsed
Wilko stores in Mansfield and Sutton closed after the company collapsed

Local job losses totalled more than 2,000 roles as stores, including the ones in Mansfield and Sutton closed down.

Ms Wilkinson said she was ‘devastated that we have let each and every one of those people down’.

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She said the collapse was partly down to the Liz Truss Governmen’s mini-budget, which she claimed significantly increased the interest rate on a loan with Australia's Macquarie that Wilko was trying to secure.

She said: "We were about to enter into secured lending arrangements with Macquarie when the 2022 mini-budget happened.

"Literally we were in the midst of that, and at that point the interest terms on that loan were hiked massively and that became infeasible.

"So, that was a contributor."

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In photos: The final day of trading at Mansfield Wilko

She also pointed to struggling high streets and problems with supply.

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She continued: “The team members in Wilko did feel like one big family.

“I am sure that they still do between themselves.

“I am sure I am no longer included in that family.

"They are an amazing group of people.

" will continue to thank them for everything they did in trying to save it.”

Committee chair Liam Byrne (Lab) questioned why £7.5m in dividends were paid to Wilko shareholders between 2019 and 2022, while the company profits were £11.6m.

He said: “That is two-thirds of the profits of a company that was in trouble.

“How on earth can that be justified?

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"It looks to us, just on the numbers, that you’re burgling a failing business.”

He added that there was a remaining £50m hole in the business’ pension scheme.

Ms Wilkinson said: “We would only have paid those dividends if we had the right profit in year, or reserved profit.”

Members of the committee also questioned by Ms Wilkinson had not apologised to staff who had lost their jobs.

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Ms Wilkinson, visibly emotional, said: “Before Wilko went into administration I asked to do an announcement to all team members to thank them.

“But the advice from the directors and the administrators was that I should not do that.

“I am a very private person.

"But I did an interview with The Times to say ‘thank you’ to my team members.

“I wanted to thank my team members, customers and suppliers.

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"I will be thanking my team members and customers to my dying day.”

When Mr Byrne pressed Ms Wilkinson on whether she was sorry, she added: “You can have the word sorry, of course I’m sorry, if you wish me to say the word sorry – I thought devastated covered it.

“I apologise, I wasn’t trying to be clever.”